- Enter the event name or view and select from our What's On page.
- Click the BUY button next to your chosen performance.
Choose your tickets
Click Select Your Own Seats, select your seats as prompted by the interactive seating plan (Select Your Own Seat is not available for all events).
Click Best Tickets Available if you're happy for us to find seats for you. Click your chosen price band, section and number of tickets, and remember to check Aisle Seat if one of your party needs access to the aisle.
Don’t forget to enter the Promotion Code if you have one.
Once you’re happy with your seats and are ready to make your payment, click Continue.
- Check the details in your basket and click Continue to make your payment, or click Try Again to select alternative tickets, you may also Cancel Your Order.
- Log into your account. If this is the first time you've bought tickets online, you’ll be asked to Create a New Account.
- Select your fulfillment method and click Continue.
- Pay for your tickets. You can pay with your debit/credit card (except American Express) or a BH Live Tickets gift voucher. Enter your payment/delivery details as prompted. Check the details carefully and click Complete your order. Your tickets are now booked.
Call us on 0844 576 3000†
Monday to Saturday - 9:00am to 5:30pm (8pm if there is an evening event)
Sunday - If there is an event, from 4pm (10am for Matinees) to 8pm. Otherwise closed.
You can generally buy tickets in person from our ticket offices in central Bournemouth at the following times and locations:
Bournemouth International Centre:
Monday to Saturday - 10am to 4pm (or, if there is an evening event, 30 minutes after the event starts).
Sunday - If there is an evening event, from 4pm to 30 minutes after the last event starts. Otherwise closed.
The ticket office may open earlier on days when major events go on sale. Please check the venue website for changes to opening hours.
Monday to Saturday - 10am to 5:30pm (or, if there is an evening event, 30 minutes after the event starts).
Sunday - If there is an event, from 4pm (10am for matinees) to 30 minutes after the last event starts. Otherwise closed.
The ticket office may open earlier on days when major events go on sale.
Tickets for events at either venue are usually available from both ticket offices. Exceptions include certain BIC shows and events at other venues.
You can book and collect tickets from the main reception desk at Portsmouth Pyramids between the below times:
Monday to Friday - 7am to 9pm
Weekends and Bank Holidays - 8am to 6pm
Additionally, If there is an event - 7pm to 9:30pm (approx)
Please check the venue's website for changes to opening hours.
Please check opening times before arriving.
Payment and pricing
We accept cash and all major debit and credit cards. We do not accept American Express, cheques or postal orders.
Service and/or Fulfillment Charges apply to most bookings.
We also offer a Group Bookings service.
Collecting your tickets
If you select Care Of Box Office when buying your tickets, the original payment cardholder can pick them up at the Bournemouth International Centre or Pavilion ticket offices upon presentation of this card.
If you are the original cardholder, but cannot collect tickets yourself or are not attending the show, you can arrange for someone else to collect them on your behalf.
We will need you to complete a Letter of Authorisation, print and give it to your nominated person. They will be required to present this, alongside their own photo ID, at the event venue ticket office immediately prior to the performance in question before we are able to release the tickets.
Download a Letter Of Authorisation form here.
This form must be printed and fully completed before your representative arrives at the Ticket Office.
Contact BH Live Tickets
For general information about our events and venues, call 0844 576 3000† during opening hours (see above) or email firstname.lastname@example.org
If you have questions about an order you have already placed with BH Live Tickets, please call our After Sales line 0344 576 3000†† during opening hours (see above) or email email@example.com.
Please have your order number to hand when you call.
†† Please note, no transactions can be made on this number – to book tickets or ask about amending an order, please call 0844 576 3000†.
For full information regarding accessibility in our venues, please visit our Accessibility page.
View our Booking FAQs
View our Terms and Conditions
†Calls to 0844 576 3000 are charged at 7p per minute plus your phone company's access charge
††Calls to 0344 576 3000 are charged at the same rate as calling a normal landline.